Customer Support

Frequently Asked Questions

If you have questions about the software, please refer to our Frequently Asked Questions and What's New pages. They answer many commonly asked questions about Steele Mutual Fund Expert. Also, please review the User's Guide in the Help system of the Steele Expert program itself. You can also download the Steele Expert Quick Start and the User's Guide in pdf format: (Adobe Reader needed)

• Quick Start
• User's Guide

Subscribers

• Update your credit card information Update/change your credit card information used to charge your monthly or quarterly subscription.
• Update your bank account information Pay with your bank account and avoid subscription disruptions due to changes in your credit card number or expiration date.
• To update your e-mail address or to add your e-mail to our list so you can receive our monthly informational newsletter click here: Add/Remove your E-mail Address.
• To start/stop receiving CDs or to switch to another subscription level or to restart/stop your subscription simply send an e-mail to Support@SteeleSystems.com.

Technical Questions

Please review the Frequently Asked Questions section first. If you do not find the answer there, please send an e-mail to our Technical Support at Support@SteeleSystems.com or contact us at (310) 281-5533 9am-5pm PT Monday through Friday.

Customer Service

If you need help regarding the status of an order or your subscription, or assistance downloading from our website, please send e-mail to our Support Services or contact us at (310) 281-5533 9am-5pm PT Monday through Friday.

Placing Orders

To check out pricing or to place an order here at our website, click on "Order/Trial/Pricing" in the menu above. You can also contact our Customer Service (see above) and let them know that you prefer to place an order by phone. Or fax or mail your order.

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